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1

См., например, Thomas P. Duffy, “The Flexner Report – 100 Years Later,” Yale Journal of Biology and Medicine 84, no. 3 (September 2011): 269–76.

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2

См., например: Jerry Hirsch, Jim Puzzanghera, “Lawmaker: GM Response to Ignition Switch Issue ‘Smacks of Cover-Up’,” Los Angeles Times, 18 июня 2014.

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3

Zlati Meyer, “This Week in Michigan History: GM’s President Says Sorry to Ralph Nader for Harassment,” Detroit Free Press, 18 марта 2012. www.freep.com/article/20120318/NEWS01/203180469

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4

Robert B. Kaiser, Gordy Curphy, “Leadership Development: The Failure of an Industry and the Opportunity for Consulting Psychologists,” Consulting Psychology Journal: Practice and Research 65, no. 4 (декабрь 2013 г.): 294–302.

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5

Barbara Kellerman, Hard Times: Leadership in America (Stanford, CA: Stanford University Press, 2015).

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6

По состоянию на 12 декабря 2013 г. – Прим. авт.

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7

См., например: Stanley Lieberson, James F. O’Connor, “Leadership and Organizational Performance: A Study of Large Corporations,” American Sociological Review, 37, no. 2 (апрель 1972): 117–30; Gerald R. Salancik, Jeffrey Pfeffer, “Constraints on Administrative Discretion: The Limited Influence of Mayors on City Budgets,” Urban Affairs Quarterly 12, no. 2 (июнь 1977): 475–98.

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8

James R. Meindl, Sanford B. Ehrlich, Janet M. Dukerich, “The Romance of Leadership,” Administrative Science Quarterly 30, no. 1 (март 1985): 78.

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9

Pierre Gurdjian, Thomas Halbeisen, Kevin Lane, “Why Leadership-Development Programs Fail,” McKinsey Quarterly, январь 2014, www.mckinsey.com/insights/ leading_in_the_21st_century/why_leadership-development_programs_fail

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10

Barbara Kellerman, The End of Leadership (New York: HarperCollins, 2012), 154.

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11

Теперь это объединение называется Association for Talent Development (ATD) – Ассоциация по развитию талантов. – Прим. ред.

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12

ASTD Staff, “$156 Billion Spent on Training and Development,” 6 декабря 2012 г., www.astd.org/publications/Blogs/ASTD-Blog02012/12/

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13

Gurdjian, Halbeisen, Lane, “Why Leadership-Development Programs Fail”; Kaiser and Curphy, “Leadership Development,” 294.

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14

Саттон Р. Не работайте с м*даками. И что делать, если они вокруг вас. М.: Манн, Иванов, Фербер, 2015 (Robert I. Sutton, The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn’t. New York: Business Plus, 2007).

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15

Charlotte Rayner, “The Incidence of Workplace Bullying,” Journal of Community and Applied Social Psychology 7, no. 3 (июнь 1997): 199–208.

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16

Lyn Quine, “Workplace Bullying in NHS Community Trust: Staff Questionnaire Survey,” British Medical Journal 318, no. 7178 (январь 1999): 228–32.

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17

Lyn Quine, “Workplace Bullying in Nurses,” Journal of Health Psychology 6, no. 1 (январь 2001): 73–84.

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18

Christine M. Pearson, Christine L. Porath, “On the Nature, Consequences, and Remedies of Workplace Incivility: No Time for ‘Nice’? Think Again,” The Academy of Management Executive 19, no. 1 (февраль 2005): 7–18.

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19

Там же, 7.

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20

Susan Adams, “Americans Are Starting to Hate Their Jobs Less, Study Shows,” Forbes, 28 июня 2012 г., www.forbes.com/sites/susanadams/2012/06/28/americans-are-starting-to-hate-their-jobs-less-study-shows/

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21

Susan Adams, “New Survey: Majority of Employees Dissatisfied,” Forbes, 18 мая 2012 г., www.forbes.com/sites/susanadams/2012/05/18/new-survey-majority-of-employees-dissatisfied

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22

State of the American Workplace: Employee Engagement Insights for U. S. Business Leaders (Lincoln, NE: Gallup, 2012).

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23

Steve Crabtree, “Worldwide, 13 % of Employees Are Engaged at Work,” Gallup, 8 октября 2013 г., www.gallup.com/pol/165269/worldwide-employees-engaged-at-work/

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24

Cited in Mark Crowley, “Gallup’s Workplace Jedi on How to Fix Our Employee Engagement Problem,” Fast Company, 4 июня 2013.

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25

Xu Jia-ni, Yu De-hua, Li Jian-gang, “The Mediating Effects of Psychological Empowerment on Leadership Style and Employee Satisfaction in Hospitals,” in 2012 International Conference on Management Science and Engineering, 19th Annual Conference Proceedings (20–22 сентября 2012 г., Даллас, Техас): 1215.

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26

S-C Chou, D. P. Boldy, A. H. Lee, “Measuring Job Satisfaction in Residential Aged Care,” International Journal for Quality in Health Care 14, no. 1 (февраль 2002): 49–54.

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27

Stina Fransson Sellgren, Goran Ekvall, Goran Tomson, “Leadership Behaviour of Nurse Managers in Relations to Job Satisfaction and Work Climate,” Journal of Nursing Management 16, no. 5 (июль 2008): 579.

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28

CEO Succession Practices: 2012 Edition, report #R-1492–12-RR (New York: Conference Board, 2012).

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29

Ken Favaro, Per-Ola Karlsson, Gary Neilson, CEO Succession Report: 12th Annual Global CEO Succession Study (New York: Booz and Company, 2012).

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30

Bill Gentry, “Derailment: How Successful Leaders Avoid It,” in The ASTD Leadership Handbook, ed. Elaine Biech (Washington, DC: ASTD Press, 2010): 312.

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